Client Log

Each client creates its own log file, named alterego.log. By default the client log is generated on the client in the same folder as the Alter-Ego client executables as defined with the Destination Path and Destination Share settings in the configuration dialog.

When possible, the console will move the client logs to the ClientLogs folder in the Alter-Ego program directory (or as set in the configuration dialog's Log Collect Path option). Clicking View -> Client Logs Folder will automatically open this folder. As it is moved, each log is renamed as clientyyyymmddhhmmss.log, where client is the name of the client computer, to uniquely identify each migration attempt.

The client log contains the individual steps performed by the client-side services during an Alter-Ego migration. The detail of client log files cannot be adjusted. It is not affected by the Logging Level setting in the configuration dialog. Client log files are safe to delete after a successful migration or if they are not needed for further troubleshooting.

All logs are simple ASCII text files which can be opened with Notepad, WordPad or any other text editor of your choice. The client log file begins with a header stating the type of log and the date/time stamp that logging began.

Each entry in the log is tab-delimited and contains the following fields:

1. Date/time of the event in the format mm-dd-yyyy-hh:mm:ss
2. The type of event, either INFO, WARNING, or ERROR
3. The event number (this will be 0 for most client log events)
4. The message details, preceeded by a label indicating if the event was logged by the ALTER or EGO